Returns

DO NOT SHIP PRODUCTS UNTIL AN RMA HAS BEEN ISSUED.

  • Your RMA request will be responded to within 2 working days.
  • All returned product must be packed in its original packing materials or equivalent.
  • The RMA number must clearly be posted on the box.
  • All products must have a description of the products symptom.
  • All products must be sent in secure packaging to avoid any shipping damages.
  • DOA units must be returned with complete accessories, otherwise unit will be rejected.
  • The authorized RMA number is valid for 30 days only.
  • A QXCHANGE AUTHORIZATION FORM MUST BE FILLED OUT FOR ADVANCED REPLACEMENTS. NO EXCEPTIONS.
  • NO RETURNS WILL BE ACCEPTED WITHOUT A RMA NUMBER.


Phone:
1-888-920-2367
M-F 8:30a-5:30p CST

Email:
BenQTech@BenQ.com

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